Terms of service

Last updated: 15 September 2026

Phillip Nibosi is operated by Vellys Company LLC, a company registered in Florida, United States. These Terms of Service apply to your use of philipnibosi.com and purchases from our store. “We”, “us” and “our” mean Vellys Company LLC.

Read these terms together with our Refund and Returns Policy, Shipping Policy and Privacy Policy. Our Legal Notice identifies the website operator.

Your mandatory consumer rights take priority over any conflicting provision. These terms do not remove protections that apply in your country, state, province or territory.

1. Who may place an order

To place an order, you must have reached the legal age of majority where you live and have the legal capacity to enter into the purchase. Where local law permits a purchase by a minor with parental or guardian involvement, the required involvement and consent must be in place. You must be authorised to use the payment method you provide.

Provide accurate contact, billing and delivery details. If you create an account, keep your login details private and contact us if you suspect unauthorised access. You are not automatically responsible for activity caused by a failure in our security or for liability that the law places on us.

2. Product information and your order

Review the product description, selected options, quantity, price and delivery details before submitting your order. Contact support promptly if you notice a mistake. Once fulfilment has begun, we may be unable to change the parcel, but your legal cancellation and return rights remain available.

The product information and purchase conditions presented before you order, our order confirmation and these policies form the terms of your purchase. Contract formation is subject to applicable law; we do not use a later stock or pricing issue to claim an unrestricted right to undo a binding contract.

We are responsible for supplying goods that match the agreed description and meet applicable legal standards. Screen settings may affect how colours appear, but this does not excuse a material mismatch. We will not substitute a materially different product without your agreement.

3. Prices, payment and currency

Store prices are in United States dollars, USD. Review the total payable to us and the payment options displayed at checkout before confirming your purchase. Any taxes or additional amounts that we are legally required to collect or disclose must be included or explained before you are bound by the order.

Your bank or payment provider may convert a USD charge into your account currency and apply its own exchange rate or fees. These can affect the amount on your statement. We do not control or separately reimburse those third-party amounts unless applicable law requires it. Refunds follow the original transaction currency and payment method as explained in our Refund and Returns Policy.

Outbound shipping is free to every destination we serve, including for sale, clearance and promotional purchases. Free shipping does not mean that import duties or taxes are included. Our international import arrangements are explained in section 5 and our Shipping Policy.

Prices and offers may change for future purchases. We will not increase the agreed price of an existing order without your express agreement or a legal basis that permits the change. No additional payment will be charged merely because you did not object to it.

4. Availability, errors and cancellations by us

We may restrict delivery destinations or decline an order for an objective, lawful reason, such as unavailable goods, a destination we cannot serve, failed payment authorisation, reasonably suspected fraud or a legal restriction. Any quantity limit or promotion condition must be disclosed before purchase where required. Changes to future availability do not remove obligations relating to an existing order.

If a price or other important detail is clearly mistaken, we will explain the issue promptly. Where the law allows us to cancel an order because of an obvious error, we may do so and refund in full any amount paid for the cancelled order. Where appropriate, we may offer you the choice to proceed at the corrected price. We will not charge the difference without your express agreement.

An error does not automatically give us the right to cancel an accepted order, disregard a binding price or exclude any additional remedy you have under applicable law. If we cannot supply an order, we will notify you and provide the refund or other remedy required by law, without imposing store credit.

5. International fulfilment and delivery

Our products are fulfilled directly by suppliers in Asia. Processing takes 3 business days, followed by an estimated delivery period of 10–20 business days after processing. Parcels may arrive separately. See our Shipping Policy for the regional table, business-day calculation, excluded destinations and help with delivery problems.

Orders use a duties-unpaid arrangement, commonly called DDU. You may have to pay import duties, taxes and clearance charges assessed on arrival, only to the extent that responsibility is lawfully yours and properly disclosed before purchase. This arrangement does not transfer taxes or duties that the law requires us to collect or pay. Customs delays do not remove your rights for late or missing goods.

We remain your seller and contact for delivery issues. Sending the order through an overseas supplier or carrier does not require you to claim against that company instead of us.

6. Returns, cancellations and warranty

Our Refund and Returns Policy provides the full process and regional legal rights. For eligible change-of-mind returns, notify us within 30 calendar days after delivery and dispatch the return within 14 calendar days after notifying us. The policy explains how these periods run for separate deliveries and how reasonable inspection, return postage and refunds are handled.

We also provide a one-year limited commercial warranty for defects in watch movements, starting on delivery. It is additional to legal rights that may cover more components and last longer. Sale and clearance items retain the same return and defect rights as full-price items.

Email support@philipnibosi.com to request help or give a cancellation notice. Contact us for the correct return destination before posting a parcel. A legally valid cancellation notice does not require our approval, and other methods permitted by law remain available. Our response time does not extend a legal deadline.

7. Acceptable use of the website

You must not use the website to commit fraud, impersonate another person, misuse payment information, introduce malicious software, gain unauthorised access, disrupt the service, unlawfully collect personal data or infringe another person's rights.

We may restrict access where reasonably necessary to address a security threat, unlawful activity or a serious breach of these terms. Any restriction will be proportionate to the issue. It will not cancel an existing refund, warranty or other legal entitlement, and support remains available by email.

8. Intellectual property and external services

The website's text, images, design, logos and other content are protected by applicable intellectual property law. Rights belong to their respective owners. You may use the website for shopping and keep copies of your order and policy information for your records. Other copying, distribution or commercial use requires permission unless the law permits it.

External links may take you to services operated by others. Their terms and privacy practices may apply to your use of those services. An external link does not by itself imply endorsement. This does not limit our responsibility for our own descriptions, representations or the performance of your purchase.

9. Our responsibilities and limits of liability

We must exercise the care required by law and honour the obligations we undertake for your purchase. We do not exclude legal guarantees of quality, fitness, description or title, or statutory remedies for faulty or undelivered goods.

To the extent permitted by the law applicable in your country of residence, we are not responsible for losses that were not reasonably foreseeable when the contract was made. A loss is foreseeable if it is an obvious result of a breach or was reasonably contemplated by both parties at that time.

This limitation does not exclude or restrict liability for fraud, deliberate wrongdoing, gross negligence, death or personal injury caused by negligence, or any other liability that cannot lawfully be limited. It does not cap or remove a refund, replacement, repair or compensation that you are legally entitled to receive. We do not transfer our obligations to suppliers, carriers or payment providers.

If an event outside our reasonable control affects an order, we will explain its impact and the available options. Such an event does not automatically release us from delivery, cancellation or refund obligations. An investigation must not make you wait indefinitely for a legal remedy.

10. Privacy and communications

Our Privacy Policy explains how personal information is handled and how to exercise privacy rights. Agreeing to purchase terms is not, by itself, consent to optional marketing or non-essential tracking.

We use the contact details you provide for messages about your order and support requests. Keep copies of your order confirmation and the policies applicable when you purchased. Any information or notices that the law requires in a particular form or language must still be provided in that form or language.

11. Governing law and courts

These terms are governed by Florida law and applicable United States federal law, subject to the mandatory consumer protections that apply to your purchase. This choice does not deprive you of protections under the law of your habitual residence that cannot be excluded by agreement.

Subject to those protections, disputes may be brought before the state or federal courts with jurisdiction in Florida. This is a non-exclusive choice of courts. You may use the courts available to you under mandatory consumer jurisdiction rules, including your local courts where those rules provide that right. We will bring proceedings against a consumer only where the applicable jurisdiction rules permit us to do so.

European Union consumers

Where EU consumer choice-of-law and jurisdiction rules apply, the Florida choice of law does not replace the mandatory protections of your country of habitual residence. You may bring proceedings in the courts of your domicile as those rules provide. A Florida forum is not compulsory merely because you purchase from this website.

United Kingdom, Canada, Australia and other markets

Applicable local rights concerning unfair terms, consumer guarantees, jurisdiction and remedies remain unaffected. Canadian provincial and territorial protections, including Québec protections where applicable, and Australian Consumer Law guarantees are not waived by these terms. You do not have to accept compulsory arbitration or waive collective proceedings under these terms.

12. Language

These terms are written in English. If we provide a translation, the English version governs only to the extent permitted by applicable law. Any mandatory language, translation, interpretation or consumer-choice rule takes priority, including applicable French-language protections in Québec. Using the English website does not by itself waive a right to receive contractual information in another language.

13. Updates and interpretation

We may update these terms for future use of the website and future purchases. The date at the top identifies this version. Changes do not retroactively reduce rights or alter an existing purchase without a valid legal basis and any agreement required by law.

If a provision is unenforceable, the remaining terms continue only to the extent that the contract can lawfully operate without it. Failure to enforce a provision immediately is not a waiver of a right. If these terms conflict with a more specific benefit in our Refund and Returns Policy or Shipping Policy, that benefit remains available; mandatory law always takes priority.

14. Contact and complaints

Email support@philipnibosi.com with your order number or other proof of purchase and a description of the issue. We will consider your complaint and explain the proposed resolution. Contacting us is not a prerequisite to contacting a payment provider, consumer authority or court, and you should not miss a legal or dispute deadline while waiting for a reply.

Operator: Vellys Company LLC, trading as Phillip Nibosi

Address: 2335 E ATLANTIC BLVD STE 200, POMPANO BEACH, FL 33062, United States

Email support is available 24 hours a day, seven days a week, with an average response time of 12 hours. This is an estimate, not a guaranteed resolution deadline. Our reference time zone is Miami, Florida, United States, America/New_York. See Contact Information for our official channels.